1 reviews | Active since Jan 2013
Zodiac Mx8 Inferior Product
I bought my mx8 pool cleaner on 30 Nov 2012. It worked fine for about a year. and then just stopped functioning.<br> I contacted zodiac and they eventually sent out a technician to come have a look in January 2014. <br> He repaired the unit without any feedback. The unit worked fine, although I noticed that the parts that were replaced was not new, but looked used (2nd hand). I did not worry about this, as my unit was working and my pool was looking good again.About four months later the unit failed again. It was almost winter and I did not bother to contact zodiac again. When I eventually contacted them of course I was reminded that the unit was long out of warranty, etc.<br> <br> My point is. that this is an expensive unit, so you expect it to last a couple of years at least.<br> Also I am not happy about the fact that my unit was repaired under warranty, with inferior parts.
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
