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LizAA(C)l Swanepoel

1 reviews | Active since Aug 2013

31 Mar 2015, 08:58

Warranty repairs

Bought a Zodiac MX8 pool cleaner in April 2014. Recently experiencing problems. Phoned Zodiac in Midrand. The warranty card I posted after my purchase were actually registered on their system, they had all my details without me having to provide any further proof of purchase. I dropped the pool cleaner off that afternoon at 16:00 with only providing my cell number. They indicated that my pool cleaner will be repaired the next morning and that I can collect at 9:00. Believe it or not, that is exactly what happened. And both days I was the only person in the que. The pool cleaner was fixed under warranty within a day and it now works like a charm again. Everyone were very friendly and assisted promptly - from the lady that answered the phone, the person booking in the repair as well as the security guard at the gate. Awesome service!

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Replies (1)
Zodiac Pool Products
Zodiac Pool Products's reply31 Mar 2015, 09:11
Official
Hello LizelSwan,

Thank You very much for taking the time to respond on Hello Peter acknowledging the service that you received from our Zodiac team.

Regards

Chantell