1 reviews | Active since Dec 2010
R8000 worth of non working *******
I just want to warn anyone considering a salt water chlorinator from Zodiac against this purchase and this brand. We bought a unit from Vincent Pool Centre for R8000 and the unit has never, since day one, worked as advertised. I have sent numerous emails to the pool centre, someone would come out fiddle with it, and then it works for 2 days and then dead again. The only way we get it to work is by manually pressing the button to start and stop the unit. If we do run it manually, the pool turns green.<br> Upon purchase, I asked the salesman if I should continue to purchase and pour chlorine. They told me no, never again. Upon fitting this unit and my pool going green, the same salesman told me that you still have to pour chlorine. Now this is in direct contradiction to the advertising pamphlet of this machine. Currently I pour chlorine into the pool as I would do with a chlorine pool. This piece of s**** does not work as advertised, and I have been **** to by Vincent pool centre.<br> So if you think about going salt, don't! and stay away from Zodiac, there is no consideration for you as a customer and this junk does not work!<br>
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
