EJ
Evert J
1 reviews | Active since Jul 2011
18 Apr 2024, 16:20
No reply on support questions
Bought an AX20 Activ and i don't think it works as its suppose. I first asked the question via their website. Nothing. I now sent 3 emails to their customer support email (***), still nothing! This thing is not cheap but as its working now a R600 budget model will do the job better. I am just looking for help!
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Replies (2)
Zodiac Pool Products's replyOfficial
20 Apr 2024, 10:12Good morning Sir. Thank you for your message. Please accept my apology for the delayed reply, I was out of the office on training. I apologize for the inconvenience and the lack of response. Please send an email to *** with your complaint and forward me the emails to you send to the *** email address. I would attend to the matter. Kind regards. Sandra Cremer, Customer Care Supervisor
Zodiac Pool Products's reply20 Apr 2024, 10:12
Official
Good morning Sir. Thank you for your message. Please accept my apology for the delayed reply, I was out of the office on training. I apologize for the inconvenience and the lack of response. Please send an email to *** with your complaint and forward me the emails to you send to the *** email address. I would attend to the matter. Kind regards. Sandra Cremer, Customer Care Supervisor
Zodiac Pool Products's replyOfficial
20 Apr 2024, 10:21Good morning Evert. I sent you an email. Kind regards. Sandra
Zodiac Pool Products's reply20 Apr 2024, 10:21
Official
Good morning Evert. I sent you an email. Kind regards. Sandra