MB
Melani B

1 reviews | Active since Mar 2017

31 Mar 2017, 11:25

MX8 WORST cleaner ever

<p>We moved into a new house a year ago and bought a MX8 (then top of the range) a few months later.</p> <p>The MX8 didn't pick up dust after a wind storm, if the pool gets green after a thunder storm it wouldn't clean the floor. We changed the stand twice, had pool companies check the pump power and everything was 100%, yet still the MX8 didn't clean the pool.</p> <p>I contacted Zociac SA and all they rep**** was please bring the cleaner to a shop to be checked...nothing was wrong, it runs - IT JUST DOESN'T CLEAN. </p> <p>I went and bought a R700 ugly old fashioned pool cleaner and it works, it cleaned my pool better in 3 hours than the MX8 did daily for 6 hours a day... I spend less on a working cleaner than what the additional MX8 hoses were.</p> <p>Moral of the story - sometimes buying the "Top of the Range"is worst than a entry level cleaner.</p> <p> </p> <p> </p>

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Replies (1)
Zodiac Pool Products
Zodiac Pool Products's reply06 Apr 2017, 12:22
Official

Good day Melani

Thank you so much for taking the time to bring your concerns to our attention.

We are sorry for any inconvenience that you may have experienced with the MX8.

A service call had been logged with one of our technicians for today. He will inspect it and hopefully restore your faith in our product

Regards

Zodiac Pool Care SA