1 reviews | Active since Jul 2014
MX8 Pool Pipes keep breaking
I have logged this on Zodiacs customer service website that states please give us 24 hours to reply and it has now been 48 and yet i have zero response, so now i am forced to use Hello Peter, so here it goes<br> <br> I have replaced my mx8 pool pipes 3 times in 3 years under warrantee from our local Zodiac Agent Riaan pools but the last time i went there they stated that the pipes are no longer under warrantee. When i asked i was told that they supp**** what they had so obviously the replacements were still of the bad batch that kept breaking even though i was told they were the newer improved versions and these will last. Obviously old stock as well as the date states on the pipes themselves. I no longer want to deal with Riaan pools as they are only supplying what they have and they complain that they replace at their costs and wait forever to get replacement stock.<br> I cannot afford to replace 10 pipes every year at a price of R90 EACH. Ridiculous.<br> <br> Please get back to me to sort this out. I love the machine it really does well in my pool when it does not suck additional water in through the leaking pipes or air from outside. The MX8 does not suck...the pipes do!!!!!!<br> <br> Please help!!!
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
