PZ
Pieter Z

1 reviews | Active since May 2011

20 Apr 2017, 12:51

MX8 is absolute *******

<p>We put in a new pool at our holiday home, which was completed in May 2013. A Zodiac MX8 cleaner was installed new at the time.</p> <p>Since new we experienced numerous problems and eventually the manufacturers replaced it.</p> <p>In February 2017 it needed major repairs, but we waited 2 weeks for parts. Eventually a new unit was canibalised to repair our unit.</p> <p>Today it failed again. Now I am told that the chassis broke?! How is it possible if no one used the pool since January?</p> <p>4 years and two MX8s later, I am now convinced that the MX8 is ******* with numerous, major design flaws - no matter what they say.</p>

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Replies (1)
Zodiac Pool Products
Zodiac Pool Products's reply21 Apr 2017, 15:16
Official

Good day Pieter

We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.

Please be assured of our commitment to providing consistent and reliable service when you need us most.

Kind regards,

Zodiac Pool Care South-Africa