1 reviews | Active since Nov 2016
Great service
GREAT AFTERSALES SERVICE Bought a G5 Pool Cleaner and the diaphragm split within 6 months. Had to buy a new one from my local pool shop to get back up and running but contacted Zodiac the following week requesting a replacement, rather pessimistically I have to admit. To my surprise, Janice Venter, a Customer Care Office replies back admitting to a manufacturing fault, offers a replacement unit and even asks where it can be delivered. WELL DONE GUYS - THIS IS HOW IT SHOULD BE DONE.
Hello Tristan
Thank you for taking the time and effort to compliment Janice's service.
We do strive to provide service that pleases our clients and it is most gratifying to know when we get it right.
Kind regards
Zodiac Pool Care
Hello Tristan
Thank you for taking the time and effort to compliment Janice's service.
We do strive to provide service that pleases our clients and it is most gratifying to know when we get it right.
Kind regards
Zodiac Pool Care