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Sarah S
1 reviews | Active since Mar 2020
28 Jul 2020, 10:50
Great customer service! WOW.
I bought one of their cleaners online. After about 7 months of use there was a small tear in the diaphragm. I contacted the HQ in Jhb who referred a CT agent to me. Within the day I received a phone call to make a time for replacement. There was no interrogation or run-around - it was amazing. They sent a team around to my house literally the next day and opened up the machine and replaced the part onsite- quick, efficient and friendly. I cannot praise their customer service enough. Great staff and great attention. It's so appreciated.
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