DH
Donovan H

1 reviews | Active since Mar 2012

06 Jul 2016, 07:52

Disappointed with MX-8 quality

<p>We had purchased a MX-8 a little over three years ago, and had no trouble with it until last September (other than having to replace the tracks, but I would expect that as general wear-and-tear). September 2015 and it was just going in circles, and had to have the gears replaced, which was done under warranty. The tracks needed to be replaced again. We also had to replace all the hosing as every piece had split open. </p> <p> </p> <p>June 2016 and again it is just going in circles, and again we have to replace the gears. Unbelievably the previously replaced gears only have a six month guarantee so we must pay to have these replaced for the second time in nine months. The Top Swivel Assembly also has to be replaced, total price R1,100. </p> <p> </p> <p>The Zodiac website describes the MX-8 as “an engineering masterpiece”, however in three years I have to replace:</p> <p>1. All hosing</p> <p>2. Tracks (twice)</p> <p>3. Gears (twice)</p> <p>4. Top Swivel Assembly</p> <p> </p> <p>Unfortunately I cannot afford to pay R1,000 annually to “maintain” my pool cleaner, so it’ll have to be binned and the old Kreepy dusted off. It’s a pity, given that the MX-8 was the most expensive pool cleaner on the market when we bought it.</p>

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Replies (1)
DH
Donovan H's update09 Sept 2016, 09:06
Reviewer Update

Zodiac - why do you only respond to selective reviews?