LR
Louw R
1 reviews | Active since Feb 2011
23 Mar 2016, 12:26
22 days without clorinator
Shocking service. Absolute shocking. I submitted my clorinator through Pool Medics in Welgemoed for repairs on 1 March. I accepted the quote on th 4th, being informed that it will be ready for collection on the 8th. I have been phoning Pool Medics on a daily basis. Only today i was informed that Zodiac is waiting for parts. This is shocking. This sound like a **** excuse for bad service!!!!!!<br> <br> My pool pump has no been running for 21 days due to this.
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Zodiac Pool Products's replyOfficial
24 Mar 2016, 12:54Hello Ekke1982,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Zodiac Pool Products's reply24 Mar 2016, 12:54
Official
Hello Ekke1982,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,
Thank you so much for taking the time to bring your concerns to our attention.
We are sorry for any inconvenience that you may have experienced and to ensure your satisfaction, our client services department will stay in contact with you until the matter is resolved.
Kind regards,