Be cautious

I ordered a desk from this business on 7 September 2021 on the basis that it would be delivered within 6 - 8 weeks. Paid in full. As at 18 December 2021 I am still waiting for the desk. They are refusing to cancel the order and refund me, notwithstanding that they have consistently missed their own delivery timelines (which have always been revised only after I’ve had to follow up with them when the delivery date has come and gone) and they can now no longer confirm a date of delivery. Instead, they continue to apply unfair and unreasonable contract terms that did not form the basis of my transaction by now insisting that they are essentially entitled to deliver the desk whenever they can. A very unpleasant online shopping experience that is yet to be resolved.