Most *********** Staff at FlowPath !!!!!!!!

After almost 2 years i was informed that i have an outstanding bill with them, only after i asked for the statement to be sent to me did they email this through. I then made an arrangement with them to pay this off in two parts, to which the consultant agreed. My first payment was made on the 08th of Jan 2019 and proof of payment sent same time, .no one acknowledge receipt this payment, i had to do the calling to find out if this was received - no acknowledgement received from them. I then made another payment on the 28th of Jan 2019 settling this account and sent proof of payment at the same time. Once again no acknowledgement received. Days later i received an sms stating that "attorneys have on record a payment on your flowpath account. Payment is required to maintain positive ITC ratings". I made contact with their offices to which they confirmed that they have received payment but by the sounds of it couldn't be bothered to allocate the payment, and responded with the sms was sent in error, apologies ma'am you will receive a paid up letter by no later than 16:30 close of business on the 07th of Feb 2019, guess what i am still waiting. Called in on Friday the 8th of Feb, spoke to a manager who said he will get this sorted, nothing happened. Called in today the 11th of Feb just to be told there is still a balance outstanding but they made a note that the payment was received but did not allocate, and the admin staff has left....Guess what i am still waiting for my paid up letter!

Their staff just don't care!!!!!! Will not be going back there.