No delivery of order on date requested

I am very disappointed in Flora Niche as they failed to deliver by order on the day requested. Furthermore they were not even aware that they failed to deliver and they only realised this when I informed them it was not delivered. When your one of the main selling points of you business is "same day delivery", then your client's should not have to compromise on your lack of service. You would think a florist will do better and ensure they deliver on their commitments. I won't be using Flora Niche again.