AH
Avinash H
1 reviews | Active since Feb 2013
10 Jul 2015, 14:14
REFUND FOR UNUSED MATERIALS
I have returned unused materials about 2 weeks ago and have since not received any refund payment. I have been following up and just been told its going to be processed/ it has been processed. Since i have not received the funds as they say it has been paid i have asked for a proof of payment and have still not been furnished with that.
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Floors Direct's replyOfficial
14 Jul 2015, 07:12Hello avinash86,
I Avinash
Many thanks for the message, and as per your call with the branch manager on Friday morning the funds were refunded on the Friday afternoon. All payments are done via head offie and were done on the weekly payment run.
I understand that there was a delay with paperwork being incorrect, which was rectified.
Our apologies for the delay.
Many thanks.
Floors Direct Head Office
I Avinash
Many thanks for the message, and as per your call with the branch manager on Friday morning the funds were refunded on the Friday afternoon. All payments are done via head offie and were done on the weekly payment run.
I understand that there was a delay with paperwork being incorrect, which was rectified.
Our apologies for the delay.
Many thanks.
Floors Direct Head Office
Best regards,
Floors Direct's reply14 Jul 2015, 07:12
Official
Hello avinash86,
I Avinash
Many thanks for the message, and as per your call with the branch manager on Friday morning the funds were refunded on the Friday afternoon. All payments are done via head offie and were done on the weekly payment run.
I understand that there was a delay with paperwork being incorrect, which was rectified.
Our apologies for the delay.
Many thanks.
Floors Direct Head Office
I Avinash
Many thanks for the message, and as per your call with the branch manager on Friday morning the funds were refunded on the Friday afternoon. All payments are done via head offie and were done on the weekly payment run.
I understand that there was a delay with paperwork being incorrect, which was rectified.
Our apologies for the delay.
Many thanks.
Floors Direct Head Office
Best regards,