Delay after delay when it comes to refunds

<p><span style="color: #555555; background-color: #ffffff;">I have been waiting for over a month to get a refund back from Foors Direct Woodmead. </span></p> <p> </p> <p>Although agreed to in writing they continue their games. </p> <p> </p> <p>This is is really, in my opinion bordering on *****, when you need to refund money but then don't. </p> <p> </p> <p>Its just immoral behavior. I really thought this was a professional company. </p> <p> </p> <p> </p> <p> </p>