BAD FLOORING NEEDS TO BE REPLACED AT THEIR COST

BOUGHT AND INSTALLED 2ND JAN 2015. BY AUGUST STARTED CONTACTING COMPANY BECAUSE OF REALLY BAD WEAR. FIRST PERSON THAT CAME OUT TO INSPECT IN OCTOBER, JOHN, WAS SHOCKED AT THE WEAR AND THOUGHT PRODUCT HAD BEEN INSTALLED YEARS AGO. SECOND PERSON, NATI, THAT CAME TO INSPECT AGREED THE WEAR WAS UNACCEPTABLE AND SAID THAT THEY WOULD REPLACE.<br> THIRD PERSON, BERNARD CAME WITH HIS SUPPLIER, NATURES FLOORS ON THE 6TH DEC TO INSPECT AND SENT ME AN EMAIL THE NEXT DAY WITH THE NEWS THAT MY SUB FLOORING WAS NOT SUITABLE FOR ANY TYPE OF FLOATING FLOOR. AND THAT THE PRODUCT THAT I HAD PURCHASED, RECOMMENDED BY THEM, WAS ONLY FOR LIGHT DOMESTIC USE.<br> MY PROBLEM IS THAT THE ENTRANCE HALL, LOUNGE AND DINNING AREAS AS WELL AS THE HALL HAVE HAD LAMINATE FLOORING IN THEM FOR NINE YEARS AND ARE NOT SHOWING ANY SIGNS OF WEAR AT ALL. THEY WERE ALSO LAID OVER WOODEN FLOORING JUST THE SAME AS THE NEW LAMINATE FLOORING. I RESPONDED SUCH IN AN EMAIL TO BERNARD AND NOW AM GETTING NO REPLY.<br> HIS SUGGESTION TO HAVE ALL MY FLOORS LEVELED AND RE-INFORCED IS NOT NECESSARY AS THE PROBLEM IS THE BAD WEAR OF NATURES FLOORS PRODUCT AFTER JUST SEVEN MONTHS OF USE AS OPPOSED TO THE OTHER FLOORS THAT ARE 9 YEARS OLD.