FLOORMAX ALL PURPOSE MOP

I bought a Floormax Titan Twist all purpose mop . When I opened the package and read the instructions it appeared as if the item could not be used as a Floor mop only as a Duster. My problem is that I have send 4 emails to Floormax and have phoned and left a message with their reception, asking for clarification. I have received zero response from Floormax.