SM
SHALOME M
1 reviews | Active since Nov 2017
19 Jul 2023, 15:58
Smart ****
I bought iphone 14 pro max using float. this thing is just a **** they reserve the whole purchase amount and they release after 7 days and just charge the installment, but you will never get to use your money ( the money might appear as available on your credit card but you cannot actually use it ever until all installments for whatever period you chose. It is the same as buying cash, trust me it works like that. Never you float if you cannot buy cash
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Float's replyOfficial
20 Jul 2023, 11:56Hi Shalome,
Thank you for sharing your feedback about your recent purchase using Float. We apologize for any confusion or inconvenience you experienced, and we appreciate the opportunity to clarify how Float works.
When you buy using Float, at the time of purchase, Float only charges you the first interest-free instalment. The remaining instalments are charged on the same day each month. Float helps you to manage your cashflow by only charging your credit card for a single interest-free instalment each month, as opposed to charging you the full amount up-front like a regular credit card transaction. In short – we buy you all the time in the world to settle your credit card balance. This is especially useful for those BIG value purchase, like your iPhone 14 Pro Max.
In addition to your monthly instalment payments, at the time of purchase, the full outstanding amount is “reserved” (held) on your card to guarantee future payments. Reserves are placed in between each instalment for the lesser outstanding balance of your instalment plan, and do not fall on the instalment date. You will receive reminders from 7 days before the reserve date. You are correct in saying that the reserved amount is generally released back into your account after 7 days, but it can take longer, depending on your bank. However, we always recommend keeping the outstanding balance of your purchase available on your card throughout your instalment plan. Reserves can show as a 'pending transaction' on your account above the instalment charge. Reserves are not a charge and are completely interest-free.
Hopefully this helped, but if you have any additional questions, please do not hesitate to reach out to our team anytime via our email ***.
Kind regards,
Float's Customer Support.
Thank you for sharing your feedback about your recent purchase using Float. We apologize for any confusion or inconvenience you experienced, and we appreciate the opportunity to clarify how Float works.
When you buy using Float, at the time of purchase, Float only charges you the first interest-free instalment. The remaining instalments are charged on the same day each month. Float helps you to manage your cashflow by only charging your credit card for a single interest-free instalment each month, as opposed to charging you the full amount up-front like a regular credit card transaction. In short – we buy you all the time in the world to settle your credit card balance. This is especially useful for those BIG value purchase, like your iPhone 14 Pro Max.
In addition to your monthly instalment payments, at the time of purchase, the full outstanding amount is “reserved” (held) on your card to guarantee future payments. Reserves are placed in between each instalment for the lesser outstanding balance of your instalment plan, and do not fall on the instalment date. You will receive reminders from 7 days before the reserve date. You are correct in saying that the reserved amount is generally released back into your account after 7 days, but it can take longer, depending on your bank. However, we always recommend keeping the outstanding balance of your purchase available on your card throughout your instalment plan. Reserves can show as a 'pending transaction' on your account above the instalment charge. Reserves are not a charge and are completely interest-free.
Hopefully this helped, but if you have any additional questions, please do not hesitate to reach out to our team anytime via our email ***.
Kind regards,
Float's Customer Support.
Best regards,
Float's reply20 Jul 2023, 11:56
Official
Hi Shalome,
Thank you for sharing your feedback about your recent purchase using Float. We apologize for any confusion or inconvenience you experienced, and we appreciate the opportunity to clarify how Float works.
When you buy using Float, at the time of purchase, Float only charges you the first interest-free instalment. The remaining instalments are charged on the same day each month. Float helps you to manage your cashflow by only charging your credit card for a single interest-free instalment each month, as opposed to charging you the full amount up-front like a regular credit card transaction. In short – we buy you all the time in the world to settle your credit card balance. This is especially useful for those BIG value purchase, like your iPhone 14 Pro Max.
In addition to your monthly instalment payments, at the time of purchase, the full outstanding amount is “reserved” (held) on your card to guarantee future payments. Reserves are placed in between each instalment for the lesser outstanding balance of your instalment plan, and do not fall on the instalment date. You will receive reminders from 7 days before the reserve date. You are correct in saying that the reserved amount is generally released back into your account after 7 days, but it can take longer, depending on your bank. However, we always recommend keeping the outstanding balance of your purchase available on your card throughout your instalment plan. Reserves can show as a 'pending transaction' on your account above the instalment charge. Reserves are not a charge and are completely interest-free.
Hopefully this helped, but if you have any additional questions, please do not hesitate to reach out to our team anytime via our email ***.
Kind regards,
Float's Customer Support.
Thank you for sharing your feedback about your recent purchase using Float. We apologize for any confusion or inconvenience you experienced, and we appreciate the opportunity to clarify how Float works.
When you buy using Float, at the time of purchase, Float only charges you the first interest-free instalment. The remaining instalments are charged on the same day each month. Float helps you to manage your cashflow by only charging your credit card for a single interest-free instalment each month, as opposed to charging you the full amount up-front like a regular credit card transaction. In short – we buy you all the time in the world to settle your credit card balance. This is especially useful for those BIG value purchase, like your iPhone 14 Pro Max.
In addition to your monthly instalment payments, at the time of purchase, the full outstanding amount is “reserved” (held) on your card to guarantee future payments. Reserves are placed in between each instalment for the lesser outstanding balance of your instalment plan, and do not fall on the instalment date. You will receive reminders from 7 days before the reserve date. You are correct in saying that the reserved amount is generally released back into your account after 7 days, but it can take longer, depending on your bank. However, we always recommend keeping the outstanding balance of your purchase available on your card throughout your instalment plan. Reserves can show as a 'pending transaction' on your account above the instalment charge. Reserves are not a charge and are completely interest-free.
Hopefully this helped, but if you have any additional questions, please do not hesitate to reach out to our team anytime via our email ***.
Kind regards,
Float's Customer Support.
Best regards,