dF
darren F
1 reviews | Active since Oct 2013
14 Nov 2025, 00:31
Reserved payment
This is a load of nonsense.this company is a bunch of lies .reserve the whole amount is lies .if we had the whole amount we would have made a full payment
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Float's replyOfficial
02 Dec 2025, 14:57Dear Darren,
Thank you for your feedback and we are sorry for any inconvenience you encountered. We value your input and are committed to assist you adequately.
Float is a platform that lets you split purchases into up to 24 interest-free, fee-free monthly instalments, using your existing Visa or Mastercard credit card. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments.
At the time of purchase, the full purchase amount is reserved on your credit card, but only the first interest-free instalment is charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.
We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, follow-up emails, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges over your purchase price.
We are disappointed to hear your experience but value your feedback. If you have any further concerns, please reach out to us on *** so we can adequately assist you.
Regards,
The Float Team
Thank you for your feedback and we are sorry for any inconvenience you encountered. We value your input and are committed to assist you adequately.
Float is a platform that lets you split purchases into up to 24 interest-free, fee-free monthly instalments, using your existing Visa or Mastercard credit card. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments.
At the time of purchase, the full purchase amount is reserved on your credit card, but only the first interest-free instalment is charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.
We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, follow-up emails, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges over your purchase price.
We are disappointed to hear your experience but value your feedback. If you have any further concerns, please reach out to us on *** so we can adequately assist you.
Regards,
The Float Team
Best regards,
Float's reply02 Dec 2025, 14:57
Official
Dear Darren,
Thank you for your feedback and we are sorry for any inconvenience you encountered. We value your input and are committed to assist you adequately.
Float is a platform that lets you split purchases into up to 24 interest-free, fee-free monthly instalments, using your existing Visa or Mastercard credit card. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments.
At the time of purchase, the full purchase amount is reserved on your credit card, but only the first interest-free instalment is charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.
We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, follow-up emails, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges over your purchase price.
We are disappointed to hear your experience but value your feedback. If you have any further concerns, please reach out to us on *** so we can adequately assist you.
Regards,
The Float Team
Thank you for your feedback and we are sorry for any inconvenience you encountered. We value your input and are committed to assist you adequately.
Float is a platform that lets you split purchases into up to 24 interest-free, fee-free monthly instalments, using your existing Visa or Mastercard credit card. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments.
At the time of purchase, the full purchase amount is reserved on your credit card, but only the first interest-free instalment is charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.
We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, follow-up emails, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges over your purchase price.
We are disappointed to hear your experience but value your feedback. If you have any further concerns, please reach out to us on *** so we can adequately assist you.
Regards,
The Float Team
Best regards,