1 reviews | Active since Dec 2019
Croocks disguised as Airline and Travel agent Blaming each other
I purchased a ticket (***) from Flightsite to fly from Cpt-Jhb on the 16th Dec 2019. I had problems checking in online from the SAA website which was unsuccessful I then rushed to the airport I got to the Airport and used their self service counters which was also unsuccessful, when I asked for assistance I was sent from wrong counter to counter.. Eventually got to my counter and my flight was closed for check in. I was scheduled to fly with SAA at 18:50 and with all the running I got there at 18:25 and was told I am late. I tried calling flightsite call centre for support and it was closed,and when I went to the supervisor at SAA and was told the lady who delayed me by giving me wrong information was working for British airways and not their staff member, they used that excuse and told me to pay R1300 for a new ticket, now imagine visiting a city and booking everything on time just to be told your money is down the drain, when I called Flightsite I was told I am not getting a refund as I was a "no show" that was stuck at the airport with no money to leave as their call centre was closed and I only reached them on the 17/12/2019, South African airways is blaming flightsite and Flightsite is blaming SAA to be liable
