Bravofly Failure of Customer Service

<p>I was visiting Johannesburg on business with my wife and planned to go to Cape Town to celebrate our 7 year anniversary with Bravofly, so we made the payment with full excitment and planned the vacation day by day only to find Bravofly withdraw the money as confirmed by my bank's SMS and then no email. I had to prompt them twice with emails asking for confirmation until they finally rep**** that they canceled the payment and I had to wait for the money several days for a refund. Only reason given was that "credit card security reason"!!! I am booking with my personal card, they take the money & change their mind! Holiday destroyed, money taken. No answer. Bravolfy YOU ARE A COMPLETE FAILURE, please respect your customers!</p>