NM
Nonkululeko M
1 reviews | Active since Dec 2021
13 Mar 2023, 20:26
Worthless service
Terrible service. My flight refund was approved over three years ago and yet I haven't seen a penny of it. I query it every year, only for them to apologise but not resolve my matter.
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Replies (2)
Flight Centre South Africa's replyOfficial
13 Mar 2023, 20:30Dear Nonkululeko, thank you for taking the time to raise your concerns with us. We've taken note of the issue regarding your refund delay and will be raising this for you immediately. We sincerely apologise for this and can assure you that your feedback will be submitted to the relevant stakeholders. ~ L.V
Flight Centre South Africa's reply13 Mar 2023, 20:30
Official
Dear Nonkululeko, thank you for taking the time to raise your concerns with us. We've taken note of the issue regarding your refund delay and will be raising this for you immediately. We sincerely apologise for this and can assure you that your feedback will be submitted to the relevant stakeholders. ~ L.V
Flight Centre South Africa's replyOfficial
15 Mar 2023, 13:10Dear Nonkululeko M.
We would like to apologise for the delay in processing your refund. Kindly note that your refund is ready for processing and our online support refund team has reached out to you with all the necessary steps required to return your funds back to you.
The online support team can be reached by emailing *** or by calling ***.
We hope you find the above in order and remain at your disposal until this matter is finalized. ~C.M
We would like to apologise for the delay in processing your refund. Kindly note that your refund is ready for processing and our online support refund team has reached out to you with all the necessary steps required to return your funds back to you.
The online support team can be reached by emailing *** or by calling ***.
We hope you find the above in order and remain at your disposal until this matter is finalized. ~C.M
Flight Centre South Africa's reply15 Mar 2023, 13:10
Official
Dear Nonkululeko M.
We would like to apologise for the delay in processing your refund. Kindly note that your refund is ready for processing and our online support refund team has reached out to you with all the necessary steps required to return your funds back to you.
The online support team can be reached by emailing *** or by calling ***.
We hope you find the above in order and remain at your disposal until this matter is finalized. ~C.M
We would like to apologise for the delay in processing your refund. Kindly note that your refund is ready for processing and our online support refund team has reached out to you with all the necessary steps required to return your funds back to you.
The online support team can be reached by emailing *** or by calling ***.
We hope you find the above in order and remain at your disposal until this matter is finalized. ~C.M