DB
Dalene B
1 reviews | Active since Dec 2019
03 Dec 2019, 11:45
Worst service ever! Never booking through flight centre again.
Potchefstroom flight centre branch has the worst service ever. They did not reply to my emails. When I called for help regarding my trip, they were not able to help me properly. I actualy had to explain to one of thw consultants af this branch how the luggage works when travelling abroad, since he NEVER flew before! How can someone be a FLIGHT centre agent with NO flight experience. I will never book through flight centre again.
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Flight Centre South Africa's replyOfficial
03 Dec 2019, 12:28Dear Dalene B
We are disappointed to hear that you have had such a negative experience. We would like to investigate the matter and get to the bottom of your concerns. One of our Customer Experience Team will be in touch with you directly.
~K.T
We are disappointed to hear that you have had such a negative experience. We would like to investigate the matter and get to the bottom of your concerns. One of our Customer Experience Team will be in touch with you directly.
~K.T
Flight Centre South Africa's reply03 Dec 2019, 12:28
Official
Dear Dalene B
We are disappointed to hear that you have had such a negative experience. We would like to investigate the matter and get to the bottom of your concerns. One of our Customer Experience Team will be in touch with you directly.
~K.T
We are disappointed to hear that you have had such a negative experience. We would like to investigate the matter and get to the bottom of your concerns. One of our Customer Experience Team will be in touch with you directly.
~K.T