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Oratile S
1 reviews | Active since Mar 2012
24 Mar 2020, 12:15
WONT RETURN OUR MONEY
Hello Peter
We can all agree that we are going through an extraordinary time in the world. We booked to travel using Flight Centre departure on the 10th of April 2020 Return 13th April 2020 with Mango Airlines but due to COVID-19 and the nationwide lockdown, these dates aren't feasible. We asked Flight Centre for a refund and they said that we'll forfeit 100% of our money if we cancel and we should rather just accept a 6 months voucher. Please assist us in getting our money back, as we aren't interested in a voucher.
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Replies (3)
Flight Centre South Africa's replyOfficial
24 Mar 2020, 12:58Dear Oratile
We regret that you have had a negative experience with us and understand that you must be frustrated. We would appreciate the opportunity to address your concerns. Could you kindly provide us with your contact details or alternatively send an email to ***
~S.Z
We regret that you have had a negative experience with us and understand that you must be frustrated. We would appreciate the opportunity to address your concerns. Could you kindly provide us with your contact details or alternatively send an email to ***
~S.Z
Flight Centre South Africa's reply24 Mar 2020, 12:58
Official
Dear Oratile
We regret that you have had a negative experience with us and understand that you must be frustrated. We would appreciate the opportunity to address your concerns. Could you kindly provide us with your contact details or alternatively send an email to ***
~S.Z
We regret that you have had a negative experience with us and understand that you must be frustrated. We would appreciate the opportunity to address your concerns. Could you kindly provide us with your contact details or alternatively send an email to ***
~S.Z
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Oratile S's updateReviewer Update
24 Mar 2020, 13:33*** and/or ***
OS
Oratile S's update24 Mar 2020, 13:33
Reviewer Update
*** and/or ***
Flight Centre South Africa's replyOfficial
24 Mar 2020, 14:39Dear Oratile
Thank you for reaching out. Unfortunately, the details have been hidden and we are unable to review them and contact you. Please send an email to *** or alternatively call zero eight seven seven four zero five zero eight zero.
~S.Z
Thank you for reaching out. Unfortunately, the details have been hidden and we are unable to review them and contact you. Please send an email to *** or alternatively call zero eight seven seven four zero five zero eight zero.
~S.Z
Flight Centre South Africa's reply24 Mar 2020, 14:39
Official
Dear Oratile
Thank you for reaching out. Unfortunately, the details have been hidden and we are unable to review them and contact you. Please send an email to *** or alternatively call zero eight seven seven four zero five zero eight zero.
~S.Z
Thank you for reaching out. Unfortunately, the details have been hidden and we are unable to review them and contact you. Please send an email to *** or alternatively call zero eight seven seven four zero five zero eight zero.
~S.Z