RO
Ros O

1 reviews | Active since Apr 2014

23 May 2019, 09:40

Unacceptable treatment from Flight Centre Online

Unacceptable treatment from Flight Centre Online. Webrowser auto-populated incorrect middle name on my booking. Immediately contact Flight Centre (prior to receiving the eTicket). They are enforcing a R3500 penalty to make the typo fix.

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply23 May 2019, 10:02
Official
Dear Ros 

Thank you for reaching out and for sharing your frustration with us. If you can please let us know on *** where we can reach out to you. 

We want to ensure we get to the bottom of your complaint and how we can best assist. 

~E.M.