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MALCOLM M
1 reviews | Active since Jan 2019
24 Apr 2020, 18:06
Treated with no dignity! Flight Center South Africa wow...
Hi Good people,
You will not believe my experience with Flight Centre. I am so disappointed that this is how this big, "highly rated" organization treats its humble customers. I have been patient and understanding but they still treat me with such disregard as if me doing business with them was them doing me a favor. Please help! I'm really out of words!!
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Flight Centre South Africa's replyOfficial
24 Apr 2020, 19:40Dear Malcolm M
Thank you for taking the time to share your experience. We understand that you have been disappointed and we truly regret that the options that had been made available for your travel is not what you were hoping for.
During this unprecendented time we remain highly dependent on the flexibility afforded by the suppliers of your holiday. We can assure you we have made every attempt to negotiate an option that would allow you to travel in future and regret that this was not the outcome you had hoped to find.
We will remain in touch.
~Emily
Thank you for taking the time to share your experience. We understand that you have been disappointed and we truly regret that the options that had been made available for your travel is not what you were hoping for.
During this unprecendented time we remain highly dependent on the flexibility afforded by the suppliers of your holiday. We can assure you we have made every attempt to negotiate an option that would allow you to travel in future and regret that this was not the outcome you had hoped to find.
We will remain in touch.
~Emily
Flight Centre South Africa's reply24 Apr 2020, 19:40
Official
Dear Malcolm M
Thank you for taking the time to share your experience. We understand that you have been disappointed and we truly regret that the options that had been made available for your travel is not what you were hoping for.
During this unprecendented time we remain highly dependent on the flexibility afforded by the suppliers of your holiday. We can assure you we have made every attempt to negotiate an option that would allow you to travel in future and regret that this was not the outcome you had hoped to find.
We will remain in touch.
~Emily
Thank you for taking the time to share your experience. We understand that you have been disappointed and we truly regret that the options that had been made available for your travel is not what you were hoping for.
During this unprecendented time we remain highly dependent on the flexibility afforded by the suppliers of your holiday. We can assure you we have made every attempt to negotiate an option that would allow you to travel in future and regret that this was not the outcome you had hoped to find.
We will remain in touch.
~Emily