FS
FATIMA S

1 reviews | Active since Jul 2018

19 Feb 2021, 10:40

thanks ingrid

thanks to ingrid from flight centre for assisting us in this difficult time . we had a holiday booked to zanzibar , unfortunately due to covid we couldnt travel . ingrid has been very helpful and arrangeing to move our dates and obtaining a refund . well done

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply19 Feb 2021, 11:12
Official
Dear Fatima S

Thank you for taking the time to let us know about your experience with Ingrid. Nothing has been of greater importance than making sure our customers are assisted to the best of our ability. We will be sure to recognise her for this. 

We are always striving to deliver 5-star experiences and we would love to hear how we could bump up your 4-star rating. 

~Angela