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Bev B

1 reviews | Active since May 2010

06 Dec 2024, 16:05

Thank you Lloyd and Flight Centre Greenstone

A huge thank you to Lloyd and Flight Centre Greenstone. We had a huge issue with a car rental, Europcar, we paid through flight centre for a rental at Heathrow. When we got there we had issues, (not Flight Centre), they did not have the SUV we asked for and informed us we needed a new contract - bull! but when you are tired after an 11 hour flight and you are over 60yrs, you go with it. Needless to say Flight Centre fought on our behalf and we received the refund which was due to us. THANK YOU! We will always do our overseas travel through Flight Centre, people who care when things go wrong.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply06 Dec 2024, 18:32
Official
Thanks for your kind words, Bev. We'll share this with Lloyd and the Greenstone team so they know their hard work is appreciated. ~L.V