KJ
Karen J

1 reviews | Active since Jul 2017

24 Jul 2017, 13:06

Terrible service from staff

<p>I don't normally write reviews but I couldn't not warn other people looking to book anything with this company how *********** they are. I booked a hire car, which they charged twice for. I tried to get my money refunded, and still haven't heard anything after 3 weeks. I can't keep chasing this as I have a life. Every single person I have spoken to couldn't care less. Why do you continue to pay these people to lose you customers? I'm still trying to get my money back - although I'm doubtful I ever will. Very disappointing, FCTG.</p>

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply24 Jul 2017, 13:17
Official

Dear CapeQueen

Thank you for your comments posted on the Hello Peter website. Kindly provide us with your contact details by emailing *** so that we can get in touch with you directly to investigate the matter.

We sincerely apologise for any inconvenience experienced and trust that we will be able to find a resolution for you.

Kind regards

FCTG Team