Terrible horrible service

I would like to share my terrible experience with flight centre that happened recently. I placed an inquiry to get quotation for holiday on November 13th nobody rep**** to me with 48hrs. I gave them a call and they told me they got my request and will give me till end of day. No response came. I complained through email and after talking to them they telling me I must again call them and ask. If this is the case the customer should keep on calling the agency while they are least bothered to communicate and help us out. Still there is no reply from flight centre. I suggest nobody should book through them as they dnt value customer