Successful Trip but a VERY frustrating booking process

This was a very frustrating process. The agent who assisted us had days where she'd be very attentive and helpful and some days where the communication would be lacking. To make maters worse, flight centre accepted bookings for flights with Mango even though they knew of the possibility of flights being banned. It was stressful to receive a call the day before the trip stating we need to eother buy new tickets or postpone. Thank God Mango operated the next day.The agent was helpful in recommending a great hotel however she booked the incorrect rooms and turns out it was flight centres fault. I was very adamant about getting the right rooms as we had already paid for them and spent 2 hours at reception with my luggage speaking to management trying to get the correct rooms. The hotel management did their best to ensure we got the desired rooms and enjoyed our stay even though the issue at hand was not their fault to begin with. The service was not entirely terrible but I think I will plan my own trips in future .