BD
Bernadine D

1 reviews | Active since Aug 2014

03 Jun 2021, 16:31

Sooooo happy

I just today booked a flight to JHB through Flight Centre. I was assisted by Sophy Wanyane. Every enquiry and question/concern I had, she responded promptly and never once did I feel that she was irritated/ impatient. As I have come across many times before with other Service Providers. Even though it was for an Economy flight, I was treated with such dignity and calm that I even commented to my son that they treated me as though I was spending a lot of money or giving them a huge booking. It good to see that Customer Service is a priority for the Flight Centre.. Thank you Sophy for a positive experience:)

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply03 Jun 2021, 17:07
Official
Dear Bernadine 

Thank you for this heartwarming compliment for Sophy from our Centurion Lake team. We are genuinely happy to know that you were taking such great care of and that you received the care you deserved. We will ensure she is celebrated and recognised. 

~E.M.