Six months down the line and still no outcome

Booking Reference: 47VWU6

I am writing to you to complain about the service Flight Centre Sandton City failed to provide for me and my family (7 people) on our holiday to Spain in July 2017.

Six months down the line with numerous phone calls and e-mails no solution could be found.

Our family paid extra money in order to secure seats with extra leg space. This action was never performed by Flight Centre Sandton City. A refund were promised that turned out to be an empty promise.

Our family are frequent travellers. Needless to say we will never use Flight Centre again.

After all these details I insist to be compensated for the countless problems which we had during the trip. No doubt, my letter of complaint will not be the only one that you will receive.