JT
Johan T

1 reviews | Active since Apr 2024

19 Apr 2024, 16:33

Shocking service

After several e-mails / tel calls to Flight Centre, still waiting on a refund 30 weeks later. Yes 30 weeks! Was initially advised it would take 12 weeks. Zero customer service, absolute disgraceful service. No effort to reach out to me as the client. Will NEVER use them again - NEVER!

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply19 Apr 2024, 17:00
Official
Dear Johan
We are sorry to hear about the service you have received. A Customer Experience Expert will be in contact with you to further assist. ~T.M