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carmen E
1 reviews | Active since Mar 2022
31 Mar 2022, 08:39
SERVICE? WHAT SERVICE?
Absolute terrible service!! After taking my funds and receiving an unsuccessful booking message from Flight Centre online booking system, informing me that transaction would be reversed on my bank account - I have been waiting 6 days for this to happen. they are quick to take your money but when their system fails and funds have to be refunded, then you have to wait a week for your money! how is one supposed to make another booking while they have your money! TRASH!! absolute **** online booking SYSTEM!!
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Flight Centre South Africa's replyOfficial
31 Mar 2022, 09:00Dear Carmen,
Thank you for your feedback and we sincerely apologise for all the frustration and inconvenience caused. We are working on this issue as a top priority. A Customer Experience expert will get in touch with you directly to assist.
~A.C
Thank you for your feedback and we sincerely apologise for all the frustration and inconvenience caused. We are working on this issue as a top priority. A Customer Experience expert will get in touch with you directly to assist.
~A.C
Flight Centre South Africa's reply31 Mar 2022, 09:00
Official
Dear Carmen,
Thank you for your feedback and we sincerely apologise for all the frustration and inconvenience caused. We are working on this issue as a top priority. A Customer Experience expert will get in touch with you directly to assist.
~A.C
Thank you for your feedback and we sincerely apologise for all the frustration and inconvenience caused. We are working on this issue as a top priority. A Customer Experience expert will get in touch with you directly to assist.
~A.C