HMh
Harry Morton harden.hd

1 reviews | Active since Jun 2020

28 Nov 2021, 16:00

Service beyond expectation!!!

Leon vd Bergh of Flight Centre George goes the extra mile. Fantastic service. We have had to put our trip to Mauritius on hold because of that country banning South Africans entry due to Covid scare. Leon kept us updated all the time. Even contacting us on a Sunday, which is truly impressive. Superb service indeed!!!

0
Replies (3)
Flight Centre South Africa
Flight Centre South Africa's reply28 Nov 2021, 17:27
Official
Dear Harry 

We understand that travel being uprooted has been extremely heartbreaking and that having an expert by your side to provide guidance and support makes all the difference. We are truly happy to know that Leon was that expert to you and that his involvement made all the difference. 

We will be sure to recognise his care and expertise and share this lovely compliment with his senior management team. 

~E.M. 
HMh
Harry Morton harden.hd's update28 Nov 2021, 18:19
Reviewer Update
Good. Leon is an asset to your organisation. A pleasure to do business with.
Flight Centre South Africa
Flight Centre South Africa's reply28 Nov 2021, 18:33
Official
Dear Harry M

We appreciate your acknowledgement of Leon and for leaving a 5-star review. Leon is a true asset to our company and always has customer care at the heart of his business. We know that Leon will be delighted to receive your comments. 

Nothing has been of greater importance than ensuring that our customers are supported during this time. We are delighted to know that this was your experience and that we were able to afford you peace of mind. 

Hopefully, we can get you on your trip very soon. Until that time, take care and stay safe. 
~Kim