SH
Sam H

1 reviews | Active since Dec 2019

05 Jun 2021, 04:04

Rosemary Norman Flight Centre West Coast Village Does It Again! 10/10 !

This is not the first time we have made use of Rosemary Normans services from the Flight Centre West Coast Village branch in Cape Town, And it certainly will not be the last! We are extremely grateful as Rosemary has yet again gone above and beyond of what is required from a travel agent to assist us in booking and more importantly securing successful flights to Australia. We are Australian citizens and urgently had to get back to Adelaide from Cape Town. The current Pandemic has made navigating international travel bookings extremely difficult, risky, and uncertain, especially traveling to Australia. These flights are notoriously difficult to secure, and they have been known to get cancelled or passengers have simply been bumped due to the strict "caps" put in place by the Australian Government as a result of Covid 19 protocols changing so frequently.

Rosemary has again been our Guardian Angel and graciously took on the challenge to walk this journey with us. Thank you so much Rose! You have done it again and managed to secure us the most amazing seats, short layovers, and all at incredible prices. I have and continue to recommend you to everyone I know. Your passion for your clients and your absolute love for your industry is noticeably clear! You are a phenomenal travel agent, and you are definitely a huge asset to the Flight Centre Brand. Thank you and bless you! San-Marie & Peter Holmes

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply06 Jun 2021, 14:20
Official
Dear Sam H 

Thank you for this beautiful review for Rosemary and for taking the time to ensure she is celebrated and recognised for her service excellence. 

We know it will make her day and we truly appreciate the chance to have been a part of your journey.

~E.M.