AM
Alida Möller

1 reviews | Active since Mar 2018

14 Jul 2020, 14:38

Positive experience: Tamsyn Grundlingh (FC Brooklyn )

Since July 2019 we started planning our trip to Japan with FC Agent Tamsyn Grundlingh, assisted us with care and enthusiasm through the whole proses. Due to Covid 19 the trip was canceled, Tamsyn negotiates with parties involved and without doubt we were refunded. We will always recommend her and trust her organizing our future vacations.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply14 Jul 2020, 15:20
Official
Dear Alida

We appreciate your 5-star review of your experience with Tamsyn. We are delighted to hear that Tamsyn is in a position to advocate for all refunds related to your booking and that you are happy and satisfied with the outcome. We will ensure that Tamsyn is recognised for creating a positive and memorable customer experience. 

We appreciate your support of both Tamsyn and Flight Centre and look forward to making many more travel dreams a reality in the future. Until that time, take care and stay safe. 

~Kim