HD
Henk D
1 reviews | Active since Nov 2020
23 Mar 2022, 14:35
Poor service.
Hi Flight Centre, could somebody please answer the calls at your call centre, and at least respond to an email. I have received the automated response, but no follow up.
4 x Calls to call centre and 1 x email. No response? Pathetic
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Replies (1)
Flight Centre South Africa's replyOfficial
23 Mar 2022, 14:57Dear Henk D,
Thank you for bringing your concerns to our attention. We apologise for the frustration and for the difficulty in getting in touch with us. A Customer Experience Expert will get in touch with you directly to assist.
~A.C
***Update***
Thank you foR affording us the opportunity to look into your concerns. An expert has been in touch with you to assist with a quote. We remain available should you require further assistance.
~C.M
Thank you for bringing your concerns to our attention. We apologise for the frustration and for the difficulty in getting in touch with us. A Customer Experience Expert will get in touch with you directly to assist.
~A.C
***Update***
Thank you foR affording us the opportunity to look into your concerns. An expert has been in touch with you to assist with a quote. We remain available should you require further assistance.
~C.M
Flight Centre South Africa's reply23 Mar 2022, 14:57
Official
Dear Henk D,
Thank you for bringing your concerns to our attention. We apologise for the frustration and for the difficulty in getting in touch with us. A Customer Experience Expert will get in touch with you directly to assist.
~A.C
***Update***
Thank you foR affording us the opportunity to look into your concerns. An expert has been in touch with you to assist with a quote. We remain available should you require further assistance.
~C.M
Thank you for bringing your concerns to our attention. We apologise for the frustration and for the difficulty in getting in touch with us. A Customer Experience Expert will get in touch with you directly to assist.
~A.C
***Update***
Thank you foR affording us the opportunity to look into your concerns. An expert has been in touch with you to assist with a quote. We remain available should you require further assistance.
~C.M