BP
Bruce P
1 reviews | Active since Oct 2019
27 Nov 2019, 12:16
Pleased customer
I would like to extend my thanks to Thea Mayet who took a kind interest in assisting me on a query regarding a refund. You are asset to your support team to how execute your duties. Many thanks to you and Rodney Jansen from the blue route branch who also helped me swiftly with the problem at hand. Very professionally done. I will continue to show my support to flight centre along with reference to family and friends as I've done in the past. Kind regards Bruce Pietersen
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Flight Centre South Africa's replyOfficial
27 Nov 2019, 12:31Dear Bruce P
This feedback has truly made our day and we appreciate you taking the time to recognise the assistance Thea had offered in the resolution of your concerns.
Your recommendation means the world to us. We truly live for exceptional customer experience and we are so proud to hear Thea was such a great ambassador for exactly this. Thank you once again for the opportunity to regain your faith.
~E.M.
This feedback has truly made our day and we appreciate you taking the time to recognise the assistance Thea had offered in the resolution of your concerns.
Your recommendation means the world to us. We truly live for exceptional customer experience and we are so proud to hear Thea was such a great ambassador for exactly this. Thank you once again for the opportunity to regain your faith.
~E.M.
Flight Centre South Africa's reply27 Nov 2019, 12:31
Official
Dear Bruce P
This feedback has truly made our day and we appreciate you taking the time to recognise the assistance Thea had offered in the resolution of your concerns.
Your recommendation means the world to us. We truly live for exceptional customer experience and we are so proud to hear Thea was such a great ambassador for exactly this. Thank you once again for the opportunity to regain your faith.
~E.M.
This feedback has truly made our day and we appreciate you taking the time to recognise the assistance Thea had offered in the resolution of your concerns.
Your recommendation means the world to us. We truly live for exceptional customer experience and we are so proud to hear Thea was such a great ambassador for exactly this. Thank you once again for the opportunity to regain your faith.
~E.M.