1 reviews | Active since Mar 2022
Pathetic ***** and cheats
I booked two return tickets to South Korea in 2021 during Covid period as the Embassy advised that travel to the country would soon be allowed. Unfortunately it wasn't and I had to postpone my travel plans. I contacted Flight Centre and advised them. They said the airline would give me open dated tickets that I could use anytime before 31 December 2021. In September 2021 I contacted flight centre and advised that my travel plans have changed and that I would like to change the date and destination. I was promised a call back and a return on the funds used for the tickets if the change was not possible. To date I have yet to receive a call or refund. Flight Centre is the worst and a bunch of ******. I wish I never booked a ticket with them. I want my money back!!! I don't care if it's past 31 December 2021. I made sure to correspond with them and followed process but they ignored me. Even after numerous attempts to get this resolved.
We are deeply saddened to know that your experience with Flight Centre had not reflected the experience we want for our customers. We appreciate the time you have taken to reach out and for the chance to get to the bottom of what had transpired here.
Our Customer Experience team will be in touch with you directly to investigate the matter and to ensure we learn from your experience.
~E.M.
We are deeply saddened to know that your experience with Flight Centre had not reflected the experience we want for our customers. We appreciate the time you have taken to reach out and for the chance to get to the bottom of what had transpired here.
Our Customer Experience team will be in touch with you directly to investigate the matter and to ensure we learn from your experience.
~E.M.