1 reviews | Active since Feb 2018
Pathetic
Flight Centre are a bunch of ******* and have absolutely zero service delivery. I booked and paid for a return flight through flight centre for my fiance a while ago. The morning before the flight we get an SMS stating that all flights are cancelled due to kahlula having finance issues.
I therefore had to spend a further R2800 to book another ticket for her through someone else.
After being shunted around from person to person with flight centre I eventually got a response that they would apply for a refund for me.
Kahlula has already issued refunds to people for flights that were canceled. I have since sent 4 follow up emails over a period of almost 3 weeks now to flight centre and I get ignored point blank?
I booked and paid for the ticket through flight centre. Not kahlula. So it is your responsibility to give me my refund.
I will not recommended this company to anyone as they do not care about you or how you get treated. All they care about is taking your money.
Thank you for letting us know that you have been disappointed with the current level of service you received and we can assure you that we are working tirelessly to get back to our normal service levels. We regret disappointing you and we are genuinely sorry for any inconvenience experienced.
Our Customer Experience team would like to assist and you can expect to receive communication from them directly.
~A.C
Thank you for letting us know that you have been disappointed with the current level of service you received and we can assure you that we are working tirelessly to get back to our normal service levels. We regret disappointing you and we are genuinely sorry for any inconvenience experienced.
Our Customer Experience team would like to assist and you can expect to receive communication from them directly.
~A.C
Thank you for the update. We will let the team know and they will get back to you.
~A.C
Thank you for the update. We will let the team know and they will get back to you.
~A.C
Thank you very much for the update and new details. We will update this on our side.
~A.C
Thank you very much for the update and new details. We will update this on our side.
~A.C
