J7
Jabez 76

1 reviews | Active since Apr 2020

29 Jun 2021, 16:56

Par Excellence

Mikhaila Frantz , team leader at the Gardens Branch is simply brilliant, She showed patience and efficiency by being available 200% of the time. She dealt with every query and flight cancelation , hotel and transfer issues when needed was dealt with. She gave us information when called upon. She remained friendly and kind the entire time.

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply29 Jun 2021, 17:18
Official
Dear Jabez 7

Thank you for this shining and heartwarming review for Mikhaila and for letting us know that she went above and beyond to ensure you were taken care of. 

We know your review and knowing of your experience, will make her day and we will ensure she is celebrated and recognised. 

~E.M.