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Elmarie T
1 reviews | Active since Feb 2024
26 Feb 2024, 14:51
Only one glitch
It was a pleasent booking experience, the only glitch was the billing address - there was no option to say- billing not required or just to send an email. We stay on a farm and it did not recognised that address, I tried our business premises address and that was also not accepted, so I entered my previous home address just to be able to continue
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Flight Centre South Africa's replyOfficial
26 Feb 2024, 14:54Dear Elmarie
Thank you for sharing your experience with us. We're glad to hear that overall, your booking experience was pleasant. However, we sincerely apologize for the inconvenience you faced regarding the billing address. We understand how frustrating it can be when the system doesn't recognize certain addresses, especially for those living in a unique area.
Your feedback is incredibly valuable to us, and we'll certainly take it into account as we work on improving our online booking process.
~A.C
Thank you for sharing your experience with us. We're glad to hear that overall, your booking experience was pleasant. However, we sincerely apologize for the inconvenience you faced regarding the billing address. We understand how frustrating it can be when the system doesn't recognize certain addresses, especially for those living in a unique area.
Your feedback is incredibly valuable to us, and we'll certainly take it into account as we work on improving our online booking process.
~A.C
Flight Centre South Africa's reply26 Feb 2024, 14:54
Official
Dear Elmarie
Thank you for sharing your experience with us. We're glad to hear that overall, your booking experience was pleasant. However, we sincerely apologize for the inconvenience you faced regarding the billing address. We understand how frustrating it can be when the system doesn't recognize certain addresses, especially for those living in a unique area.
Your feedback is incredibly valuable to us, and we'll certainly take it into account as we work on improving our online booking process.
~A.C
Thank you for sharing your experience with us. We're glad to hear that overall, your booking experience was pleasant. However, we sincerely apologize for the inconvenience you faced regarding the billing address. We understand how frustrating it can be when the system doesn't recognize certain addresses, especially for those living in a unique area.
Your feedback is incredibly valuable to us, and we'll certainly take it into account as we work on improving our online booking process.
~A.C