tV
theresa V
1 reviews | Active since Aug 2019
03 Jul 2023, 11:28
online service
I cannot give more than 1 star for the online bookings team. I am waiting for help with my ticket and I am flying in 24h
Helpful (0)
Replies (2)0
Replies (2)
Flight Centre South Africa's replyOfficial
03 Jul 2023, 11:34Dear Theresa,
Thank you for letting us know that you need assistance. For email requests, we endeavour to action these within a 72-hour period and we would always recommend contacting the team via phone or WhatsApp for emergency assistance if required.
Please call us on *** or on *** (this mobile number is available for Whatsapp calls or regular calls) for immediate assistance with your booking. We will also escalate your concerns to the online leadership team.
~A.C
Thank you for letting us know that you need assistance. For email requests, we endeavour to action these within a 72-hour period and we would always recommend contacting the team via phone or WhatsApp for emergency assistance if required.
Please call us on *** or on *** (this mobile number is available for Whatsapp calls or regular calls) for immediate assistance with your booking. We will also escalate your concerns to the online leadership team.
~A.C
Flight Centre South Africa's reply03 Jul 2023, 11:34
Official
Dear Theresa,
Thank you for letting us know that you need assistance. For email requests, we endeavour to action these within a 72-hour period and we would always recommend contacting the team via phone or WhatsApp for emergency assistance if required.
Please call us on *** or on *** (this mobile number is available for Whatsapp calls or regular calls) for immediate assistance with your booking. We will also escalate your concerns to the online leadership team.
~A.C
Thank you for letting us know that you need assistance. For email requests, we endeavour to action these within a 72-hour period and we would always recommend contacting the team via phone or WhatsApp for emergency assistance if required.
Please call us on *** or on *** (this mobile number is available for Whatsapp calls or regular calls) for immediate assistance with your booking. We will also escalate your concerns to the online leadership team.
~A.C
Flight Centre South Africa's replyOfficial
04 Jul 2023, 11:24Dear Theresa,
Thank you once again for reaching out to us.
We have learnt with regret your dissatisfaction with our Online Support team. We note that the team reached out to you and assisted with your enquiry and further shared the requested information.
Thank you once again for reaching out to us.
We have learnt with regret your dissatisfaction with our Online Support team. We note that the team reached out to you and assisted with your enquiry and further shared the requested information.
We remain available to you should you require any further assistance.
~L.T.M
~L.T.M
Flight Centre South Africa's reply04 Jul 2023, 11:24
Official
Dear Theresa,
Thank you once again for reaching out to us.
We have learnt with regret your dissatisfaction with our Online Support team. We note that the team reached out to you and assisted with your enquiry and further shared the requested information.
Thank you once again for reaching out to us.
We have learnt with regret your dissatisfaction with our Online Support team. We note that the team reached out to you and assisted with your enquiry and further shared the requested information.
We remain available to you should you require any further assistance.
~L.T.M
~L.T.M