No sympathy. Deceased father

Both of my daughters had booked flights to visit us their parents. One in late February one in March. <br> Their father tiok ill and passed away on the 1st of February. <br> They both were forced to buy new tickets to get to the funeral. <br> The one daughter had asked for a flexible ticket, this was not provided. <br> They advertise a compassionate ticket. It was not offered. <br> They both requested a cancellation or refund or something. Both were denied. <br> Neither can afford such a loss. Flight centre doesn't care.<br> All about the money.