JK
Johan K
1 reviews | Active since Jul 2018
27 Jan 2020, 10:44
No service at all
we have been to Flight center in Cradel stone mall in Nov 2019 and Jan 2020 asking for some quotes to travel oversees. 2 Different people helped us and up to now, no one has replayed or send us something. will never use them again
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Replies (2)0
Replies (2)
Flight Centre South Africa's replyOfficial
27 Jan 2020, 12:38Dear Johan,
We are very sorry to read about your experience with two of our consultants. Please kindly send an email to *** with your details as we would appreciate the opportunity to investigate the matter and address the service concerns.
Alternatively, please complete our feedback form available on the Flight Centre website by clicking on Contact - Customer Experience - Submit your feedback here (link).
~S.Z
We are very sorry to read about your experience with two of our consultants. Please kindly send an email to *** with your details as we would appreciate the opportunity to investigate the matter and address the service concerns.
Alternatively, please complete our feedback form available on the Flight Centre website by clicking on Contact - Customer Experience - Submit your feedback here (link).
~S.Z
Flight Centre South Africa's reply27 Jan 2020, 12:38
Official
Dear Johan,
We are very sorry to read about your experience with two of our consultants. Please kindly send an email to *** with your details as we would appreciate the opportunity to investigate the matter and address the service concerns.
Alternatively, please complete our feedback form available on the Flight Centre website by clicking on Contact - Customer Experience - Submit your feedback here (link).
~S.Z
We are very sorry to read about your experience with two of our consultants. Please kindly send an email to *** with your details as we would appreciate the opportunity to investigate the matter and address the service concerns.
Alternatively, please complete our feedback form available on the Flight Centre website by clicking on Contact - Customer Experience - Submit your feedback here (link).
~S.Z
Flight Centre South Africa's replyOfficial
27 Jan 2020, 16:41Dear Johan,
Thank you once again for affording us the opportunity to look into your experience. We confirm that feedback has been afforded to you and we sincerely apologise for the delay and for your request not being actioned.
We cannot apologise enough for the service failures and wish to thank you for giving us another opportunity to book your holiday.
~S.Z
Thank you once again for affording us the opportunity to look into your experience. We confirm that feedback has been afforded to you and we sincerely apologise for the delay and for your request not being actioned.
We cannot apologise enough for the service failures and wish to thank you for giving us another opportunity to book your holiday.
~S.Z
Flight Centre South Africa's reply27 Jan 2020, 16:41
Official
Dear Johan,
Thank you once again for affording us the opportunity to look into your experience. We confirm that feedback has been afforded to you and we sincerely apologise for the delay and for your request not being actioned.
We cannot apologise enough for the service failures and wish to thank you for giving us another opportunity to book your holiday.
~S.Z
Thank you once again for affording us the opportunity to look into your experience. We confirm that feedback has been afforded to you and we sincerely apologise for the delay and for your request not being actioned.
We cannot apologise enough for the service failures and wish to thank you for giving us another opportunity to book your holiday.
~S.Z