TM
Trish M

1 reviews | Active since Oct 2021

27 Sept 2023, 07:23

NAME CHANGE ON MY TICKET

NAME CHANGE ON MY TICKET

I wish to congratulate the consultant, Maselane Tswai from Flight Centre online Customer Support, who assisted me in correcting my name on my flight ticket. Her professional assistance and service went beyond the call of duty, by keeping me updated both telephonically and by emails. I can not thank her enough for keeping my stress levels down.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply27 Sept 2023, 12:09
Official
Dear Trish

Thank you for taking the time to rate the service that you received from Maselane. We are pleased to learn of the exceptional service rendered and truly deserving of a 5-star rating. We will ensure that Maselane receives due acknowledgement from peers and senior leadership.

~L.M