RD
Rosalind D

1 reviews | Active since Apr 2016

13 Oct 2021, 10:43

Mpho Sithole is Fantabulous!!!!

With all the pandemic challenges it is so refreshing to deal with Mpho Sithole who is in the call centre for internet bookings. He is a true "ticket change" guru. Sorted out quickly and efficiently. Flight Centre you need more staff like him......

0
Replies (3)
Flight Centre South Africa
Flight Centre South Africa's reply13 Oct 2021, 11:48
Official
Dear Rosalind

Thank you so much for sharing this wonderful feedback for Mpho. We are pleased to hear about how quick and efficient he was in assisting you. We are certain that this five-star review will put a smile on Mpho's face and earn him much deserved recognition from his peers. We look forward to assisting you once again in the future.

~L.M
RD
Rosalind D's update13 Oct 2021, 12:42
Reviewer Update
Maybe he needs to be also rewarded by management with a performance bonus or an extra day paid holiday. If the company doesn't reward excellence your best performers will be headhunter by your competitors
Flight Centre South Africa
Flight Centre South Africa's reply13 Oct 2021, 14:27
Official
Dear Rosalind
 
We place great value in our experts delivering service excellence and can assure you that this great endor*****t for Mpho has not gone unnoticed. Your beautiful review has been shared with his senior management team and Mpho will receive the deserved recognition. We cherish gems like Mpho and will certainly continue to value his worth 

~L.M